Helpful Info
These are some links that you may find helpful.
1. How often do I need to change my oil?
Every three months or 5000 Km, whichever comes first. Although the owner’s manuals, which vary from make to make, recommend all different oil change intervals for all different climates, Victoria is a severe service environment. The majority of our driving is short trip, stop and start driving, with excessive idling. This makes more frequent oil changes a requirement for proper maintenance of your vehicle.
2. I own a new vehicle, will having my vehicle serviced at your shop void my warranty?
The simple answer is no. Authorization to perform warranty maintenance comes from the federal government to all government licensed auto service technicians.
3. What is the difference between regular oils and synthetic oils?
In synthetic oil all of the molecules in the oil are the same size, in regular oil they are not. The advantage for the synthetic oil is it allows the oil to better handle pressures through lighter pourability. Although the manufacturers of synthetic oils and some automobile manufacturers state that their product allows consumers to go without changing their oil for a year or 10,000 km’s, this is not true. The additive package is the same in regular oil and synthetics, and it is the additive package that controls the dirt content in the oil. The additive package is only able to hold a certain amount, that is the same for both types of oil. This information comes straight from a retired Chevron oil engineer.
If your vehicle has broken down please encourage the tow truck driver to NOT attempt to solve your problem as this may interfere with our diagnostic process. Vehicles dropped off after shop hours may be left on the lot, please leave a note or phone message with your contact information and the keys dropped through the mail slot in the door. Vehicles without any information left on our lot will be towed at the owners expense.
Any vehicles brought to our site after hours will be assessed as soon as our schedule permits.